Returns and wallet credits
Leaforia's customer experience is designed around practical support for damaged items, unhealthy plants and green-life changes.
1
Customers can request return pickup for unhealthy plants, wrong items or damaged pots within the configured window.
2
Approved returns can become wallet credits for the next order.
3
Plant exchange and relocation workflows can help customers avoid throwing plants away.
4
Admin and partner dashboards should track every refund, exchange and replacement request.